Privacy Policy

Privacy Policy

Last updated: April 25, 2025
 

This privacy notice for America's Car Buying Experts ("Company," "we," "us," or "our") describes how and why we collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
- Visit our website at www.americascarbuyingexperts.com
- Submit a lead form through Facebook/Instagram Ads or on our website
- Interact with us in connection with your car buying process

If you have any questions or concerns, contact us at acbexperts@gmail.com.
 

1. What Information Do We Collect?

We collect personal information you provide directly, such as name, phone number, email, credit score estimate, vehicle interests, budget preferences, and contact preferences.

We also collect usage data (like IP address, browser/device info, and pages visited), and may receive data from advertising platforms like Meta (Facebook, Instagram), Google Ads, LinkedIn, TikTok, and others.

We may use cookies, pixels, and analytics tools for marketing, user experience, and retargeting purposes. You may adjust cookie settings in your browser or through our cookie banner if available.

 

2. How Do We Use Your Information?

We use your information to:
- Provide vehicle consultation services
- Contact you by phone, email, or SMS regarding your inquiry
- Share your lead information with dealerships to assist with your vehicle purchase
- Store your information in CRM systems (e.g., HubSpot), spreadsheets, and other internal tools
- Retarget you with ads through Meta, Google, LinkedIn, TikTok, or similar platforms
- Send marketing communications, including emails and SMS (with your consent)

If you receive marketing communications from us, you may opt out at any time by clicking the unsubscribe link in our emails or replying "STOP" to SMS messages.

 

3. Sharing Your Information

We share your data with:
- Dealerships for the purpose of providing car buying assistance
- CRM and data management platforms (e.g., HubSpot, Google Sheets)
- Advertising and analytics platforms (Meta, Google Ads, LinkedIn, TikTok, etc.)

We share personal data strictly for business purposes—never for commercial sale or resale.

 

4. Your Rights

You may have rights under state or federal privacy law, including the right to:
- Access or delete your personal data
- Opt out of marketing communications
- Know how and why your information is used or shared

To exercise these rights, contact us at acbexperts@gmail.com.

 

5. Cookies and Tracking Technologies

Cookies and pixels may be used on our website for tracking user behavior, performance analytics, and advertising optimization. Some of these technologies are set by third parties. You may disable cookies via browser settings or our cookie banner (if available).

 

6. Data Retention and International Processing

We retain personal data only as long as needed for business and legal purposes. Data may be processed or stored on servers located in or outside the United States depending on our third-party vendors' configurations.

 

7. Children’s Privacy

We do not knowingly collect information from children under 18. If we discover such data has been collected, it will be deleted immediately.

 

8. California Privacy Rights (CCPA/CPRA)

We collect and use data (e.g., names, phone numbers, emails, IP addresses) for business purposes only. We do not sell personal information.

California residents may request:
- Information about data collected, used, and shared
- Data deletion
- Non-discrimination for exercising their rights

Submit requests via acbexperts@gmail.com. We may verify your identity before fulfilling certain requests.

 

9. Updates and Contact Information

We may update this policy periodically. Changes will be posted to this page and effective upon posting.

Contact Information:
America's Car Buying Experts
Email: acbexperts@gmail.com
Website: www.americascarbuyingexperts.com

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